ABOUT US

Welcome to KICKSTARS ONLINE SHOP. By accessing or using our website, products, and services, you agree to the following terms and conditions. Please read them carefully before making any purchase.

 

1. General Information

1.1. Company Overview

KICKSTARS ONLINE SHOP (“we,” “us,” or “our”) is a provider of footwear and related accessories. We offer a wide range of shoes for men, women, and children, both through our online store.

1.2. Eligibility

You must be at least 18 years of age or have the consent of a legal guardian to use our website or make a purchase.

 

2. Orders and Payments

2.1. Order Acceptance

All orders placed on our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

2.2. Payment Methods

We accept the following payment methods: [List Payment Methods e.g., Credit/Debit Cards, PayPal, etc.]. All payments must be made in full at the time of purchase.

2.3. Pricing

All prices are displayed in [Currency] and are inclusive/exclusive of taxes (depending on your country’s tax laws). Shipping fees may be added at checkout.

2.4. Order Changes or Cancellations

Once an order has been placed, changes or cancellations may only be accepted before the order has been shipped. Please contact customer service immediately at kickstars0423@gmail.com.

 

3. Shipping and Delivery

3.1. Shipping Policy

We offer shipping within [Region/ Country] and internationally (if applicable). Shipping costs and delivery times vary depending on your location and the shipping option selected at checkout.

3.2. Delivery Times

Estimated delivery times are provided at checkout. We are not responsible for delays caused by external factors such as customs processing or shipping carrier delays.

3.3. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your package on our website or the shipping carrier's website.

 

4. Returns and Exchanges

4.1. Return Policy

We accept returns of unworn, unused, and undamaged shoes within 7 days of the delivery date. Shoes must be returned in their original packaging with proof of purchase.

4.2. Exchange Policy

If you need a different size or style, you may request an exchange. Exchanges are subject to product availability and must meet the same return conditions outlined above.

4.3. Refunds

Refunds will be processed within 7 business days after the returned item has been received and inspected. Refunds will be issued via the original payment method.

 

5. Product Warranty

5.1. Quality Guarantee

All shoes sold by KICKSTARS ONLINE SHOP are inspected for quality before shipping. If you receive a defective or damaged product, please contact us immediately.

5.2. Warranty Period

Our shoes come with a 1-month warranty against manufacturing defects. This warranty does not cover damage caused by misuse, wear and tear, or improper care.

 

6. Intellectual Property

All content, including images, text, and design elements, found on our website are the property of KICKSTARS ONLINE SHOP and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.

 

7. Limitation of Liability

KICKSTARS ONLINE SHOP is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to, lost profits, data loss, or business interruption.

 

8. Privacy Policy

Your privacy is important to us. This section explains how KICKSTARS ONLINE SHOP collects, uses, and protects your personal information when you visit our website or make a purchase.

8.1. Information We Collect

Personal Information: We collect personal information such as your name, email address, billing address, shipping address, and payment details when you place an order or create an account.

Non-Personal Information: We also collect non-personal information like your IP address, browser type, and the pages you visit on our website, which helps us improve user experience.

8.2. How We Use Your Information

Order Processing: We use your personal information to fulfill and ship your orders.

Communication: We may use your email address to send order updates, promotions, or other relevant information.

Improvement of Services: Non-personal information is used to analyze website traffic and improve our services.

8.3. Data Protection

We implement strict security measures to protect your personal information. All transactions are encrypted, and we do not store your payment details after the transaction is complete.

8.4. Sharing Your Information

We do not sell or share your personal information with third parties, except where necessary to process your order (e.g., sharing with shipping providers or payment processors).

8.5. Cookies

We use cookies to enhance your experience on our website. Cookies help us track your preferences and provide personalized services. You can disable cookies in your browser settings, but some features of our website may not function properly.

8.6. Your Rights

You have the right to access, correct, or delete your personal information. To make a request, please contact us at kickstars0423@gmail.com.

 

9. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Please review these terms regularly for updates.

 

10. Contact Us

If you have any questions or concerns regarding these terms or our privacy practices, please contact us at kickstars0423@gmail.com and mobile +639674978932

 

By placing an order on our website, you acknowledge that you have read, understood, and agree to these terms and conditions.